Return Policy – Soyvita

Ridhi Sidhi Marketings values your satisfaction and aims to ensure a smooth shopping experience. Please read this policy carefully before making a purchase.

Order Cancellations

• You may cancel your order at any time.

• Once an order has been dispatched for shipment, it cannot be cancelled.

Returns & Replacements

We accept return requests only in the following cases:

• Product is expired upon arrival.

• Product is faulty or damaged.

• Order error (wrong quantity, variant, or flavour sent).

• Wrong item received.

• Other valid reasons (to be specified and reviewed on a case-by-case basis).

To process a return, please contact us with:

• Your order number.

• Clear images showing the issue.

• A brief description of the problem.

Refund Process

• Approved refunds will be processed within 5–7 working days.

• A nominal deduction will apply to cover applicable shipment charges.

• Refunds will be credited to your original payment method.

Important Notes

• Please contact us before initiating a chargeback or dispute — most issues can be resolved quickly through our support team.

• Items must be returned in their original packaging.

Contact Information

• Email: soyvitasarat@gmail.com

• Phone/WhatsApp: +91-72999-28380

• Customer Support Time: 24/7

• Address: 73, Adinath Nagar, Off 200 ft inner ring road, Madhavaram, Chennai, Tamil Nadu, Tiruvallur, 600060, India